Terms & Conditions

IMPORTANT, READ CAREFULLY: YOUR USE OF AND ACCESS TO THE WEBSITE AND PRODUCTS AND OF MUSLIM MARRIAGE COACHING (hereafter referred to as MMC) IS CONDITIONED UPON YOUR COMPLIANCE AND ACCEPTANCE OF THESE TERMS.

BY CLICKING/CHECKING THE "I AGREE" BUTTON/BOX, ACCESSING THE MMC WEBSITE OR BY UTILIZING THE MMC SERVICES YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. THE MMC SERVICES ARE NOT AVAILABLE TO PERSONS WHO ARE NOT LEGALLY ELIGIBLE TO BE BOUND BY THESE TERMS OF SERVICE.

You affirm that You are of legal age and are otherwise fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Agreement, and to abide by and comply with this Agreement.
We reserve the right to change these terms from time to time with or without notice to you. You acknowledge and agree that it is your responsibility to periodically review this site and these terms. Your continued use of this site and offerings after such modifications will constitute acknowledgement and acceptance of the modified terms.

The MMC organization promotes marital values and offers its services to the Muslim and wider communities without prejudice or discrimination irrespective of creed, color, gender, race etc. The services provided by the MMC deal with religious matters from the perspective of the Islamic faith including education of spouses and general life coaching.

MMC does not take responsibility for your health issues and these remain the responsibility of your healthcare provider.

These sessions are confidential, subject to applicable laws and professional codes of conduct. A summary of the session can be sent to your GP if you consent. This is recommended. You understand that MMC is not providing psychological or medical advice and that any advice or information given should in no way replace sound treatment from your registered GP or other medical practitioner. MMC services do not include psychologists, psychiatrists or social workers. NLP and life coaching services are not regulated in the UK or elsewhere in the world. MMC is not qualified to deal with clients who have suicidal tendencies or any mental health condition  (e.g, depression/anxiety/OCD/psychosis etc.). It is your duty to inform the MMC at the outset if this or any other psychological ill-health/condition(s) affects You.

The sessions involve the use of the following techniques amongst others: Islamic advice, NLP, NLP Coaching, Time Line Techniques and Hypnosis.

You agree that MMC may assign tasks to be done in between coaching sessions and that you will give his best effort to fulfill these tasks. Sessions may take place in person or online. Your sessions may be recorded, this includes any free sessions. For online sessions the Client agrees to use of the video camera to facilitate assessment by MMC. MMC’s camera will remain off.

There is no guarantee of any desired outcomes from the sessions and you take full responsibility for their own well-being and assumes all risks arising from any counseling or program provided by MMC. Advice and suggestions may be given during coaching sessions, or from information provided through MMC services. If you act on any advice, you do so at your own free-will and take responsibility for the decision and any outcomes. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by users, or by anyone who may be informed of any of its contents.

The sessions maybe conducted via the use of Skype or similar software. No refunds will be issued where sessions are cancelled with less than 48 hours notice by the Client. In cases of unforeseen circumstances, MMC may need to re-arrange sessions and you will be notified.  If you choose to purchase one or more of the Offerings provided on our Site, you agree to pay all fees associated with the Offerings. Your coaching sessions must take place within the time period of your package, i.e. if you purchase a 3 month package, you need to book your sessions within that time period, after which no coaching time will be due to you nor any refund of payments made. This site does not process credit cards, or take other payment processing information. Payment processing is handled through third-party services, such as, but not limited to Paypal.com or Stripe.com and SamCart. MMC accepts no responsibility for their services.

Overdue Amounts. If, for any reason, your credit card or other agreed payment method declines or otherwise refuses to pay the amount owed for the Offerings you have purchased, you agree that we may, at our option, suspend or terminate performance of Offerings or delivery of products and may require you to pay any overdue amounts incurred (including any third-party chargeback fees or penalties) by other means acceptable to us. In the event legal action is necessary to collect on balances due, you agree to reimburse us for all expenses incurred to recover sums due, including attorney fees and other legal expenses.

MMC reserves the right to refuse, cancel or terminate any consultation in their absolute discretion, without any further liability or claims other than any due refunds. MMC may at its sole discretion, discontinue the Services or modify the features or charges of the Services from time to time without prior notice. If at any time You are not happy with the Services, Your sole remedy is to cease using the Services.

MMC excludes all warranties, representations and guarantees with respect to the counseling, whether expressed or implied.

MMC reserves the right to investigate and take appropriate action against anyone who, in MMC's sole discretion, is suspected of violating this provision, including without limitation, reporting You to law enforcement authorities. 

The MMC fully endeavors to provide its service in good faith and bears no responsibility to any party who may or may not act on any information, advice, guidance or any service provided by the MMC at any time, and is hereby exempted from any loss, harm or damage howsoever caused, whether directly or indirectly and whether it is a financial loss or otherwise. Any service or information provided and or opinion expressed by the MMC at any time, whether spoken or written in any format, including but not restricted to paper documents, website and email, is without obligation and on the understanding that any person who acts upon it or otherwise changes their position in reliance thereon, does so voluntarily and entirely at their own discretion and risk. Should you make any attempt to pursue legal action against MMC, all legal costs, travel costs & accommodation costs will be bore by you.

Any guidance, advice and or information generally provided by the MMC may not be used as evidence in any court of law, tribunal etc. without prior written authorization of the MMC. Any link provided on the MMC website, email, document and the like is restricted to the specific material being cited and is provided in good faith and for information only, such referencing, should not be taken as an endorsement of any content of that website etc. MMC disclaims any responsibility for the materials contained in any third party website.

All e-mails, documents, advice provided by the MMC in any format, whether printed or electronic including via the website, are and remain at all times, the exclusive property of the MMC and under copyright, and may not be published and or reproduced in any format at any time and in any location, without prior written authorization from the MMC.

The information, guidance, advice etc. provided by the MMC by any means of communication containing any expression of opinion, has been obtained from or is based upon sources believed by the MMC to be reliable, but it is not guaranteed with regards to accuracy and or completeness.

The MMC organization registered as a company limited by guarantee (SM&AN Limited) which is committed to serving the religious needs of the Muslim community and the wider society wherever possible and appropriate. However the MMC has a duty of care in safeguarding all those who are deemed to be at risk of harm. The personal safety of MMC clientele and that of their families is paramount. The MMC advises all applicants and respondents for marital arbitration, and the user of any other MMC service generally, that if they have any concerns regarding their own or anyone else's physical and or psychological well-being and safety, especially with regards to children, they should contact the relevant authorities in this regard, such as the Social Services, Police etc. Also in order to safeguard its users, the MMC will refer all cases it deems necessary to the relevant authorities.

The MMC reserves the right to update, review, amend and change its procedures, policies, terms and conditions for any of its services, at any time and at its discretion and thus the definitive view of the MMC on any policy, procedure etc. will only be that which is formally confirmed in writing by the MMC, as being the current and most up to date.

In the event of any litigation or claims made by the Client againt MMC, it teachers or related parties, the Client agrees that it will fully indemnify MMC, its teachers or related parties, from all costs and expenses reasonably incurred by MMC in defending such litigation or claim, including third party legal expenses.

Website Disclaimer

You agree that using MMC services is entirely at your own risk. Any actions, or lack of actions, taken by you is done solely by choice and responsibility of the client and is neither the responsibility nor liability of MMC. You take full responsibility in the decisions you make, even if the decision may be the consequence of any information or advice you have received from MMC.
Periodically, MMC may provide links to other web sites or written and print material which may be of value to you. It is your responsibility to make their own informed decisions about the accuracy of the information at those sites, (and other material), including their privacy policies. Under no circumstances will MMC be liable for any incident or consequential damages resulting from use of the materials. This also extends to use of any external resources from the website. MMC takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Social Media Disclaimer

Welcome to our Facebook page. Please read the legal aspects policy before using this Facebook company page. By using this company page you agree to the policy, which may be updated from time to time. Please visit this page each time you access our services. “Services” here refers to any material on our Facebook page or group. If you do not agree, please do not use our services. By using this page you are also subject to additional terms that apply to the use of Facebook. The Muslim Marriage Coaching (MMC) Facebook services are intended for educational purposes only. Any information on marriage and lifestyle provided by our services such as a facebook post or video is for educational purposes only. For specific advice related to your situation, please contact us directly. If you suffer from any mental health illnesses or suspect you may, you should always seek advice from your health care professional with questions you may have regarding your medical condition. We welcome your thoughts and comments on the posts, photos, videos and other items that we post on our Facebook page and group, but we may not always reply.

All official MMC material placed on Facebook will be identified with a MMC profile photo. Visitors to this Facebook page may post their views, comments and opinions in response to our posts and others. Any content, views, opinions and/or responses to questions uploaded, expressed or submitted by the creators, sponsors, advertisers or users of Facebook, including on its “walls,” web pages, message boards and groups or otherwise communicated through it, other than the content provided by MMC, are solely the views, opinions and responsibility of the person submitting them and do not necessarily reflect the opinions of MMC. MMC is not responsible for content that third parties publish, post, upload, distribute, disseminate or otherwise transmit via Facebook.

You may download material displayed on our page and group for non-commercial, private use only, provided you keep intact all copyright, trademark and other notices. You may not, however, copy, reproduce, republish, upload, post, transmit or distribute in any way the contents of this company page including the text, images, audio and video for public or commercial purposes, without prior written permission from MMC.

MMC reserves the right to delete, modify or supplement the content of our services at any time for any reason without notification.

MMC does not guarantee the accuracy, completeness or usefulness of the information available or services. Nothing contained in or provided through this Facebook page or group is intended to constitute advice or to serve as a substitute for the advice of a professional. Any reliance you place on such information is strictly at your own risk. We may include links to other web pages, but these links are not an endorsement of those pages. MMC is not responsible for the content of any web site not operated by MMC.

All opinions and remarks should contribute to the comments.

Any communication or material you transmit to the company page by private message or comment, including any data, questions, suggestions, or the like is, and will be treated by MMC or its affiliates as non-confidential and non-proprietary in accordance with this clause.
MMC can neither review all material that is posted on the page nor ensure prompt removal of objectionable material. Accordingly, MMC assumes no liability for any action or inaction regarding transmissions, communications or content provided by third parties. Your failure to comply with these guidelines may result in the termination of your access to this Facebook page.

UNDER NO CIRCUMSTANCES WILL MMC OR ANY OF THE MMC TEAM BE RESPONSIBLE OR LIABLE IN ANY WAY FOR ANY CONTENT, INCLUDING BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN THE CONTENT, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF ANY CONTENT COMMUNICATED ON THIS FACEBOOK PAGE, WHETHER BY MMC OR A THIRD PARTY. IN NO EVENT SHALL MMC BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM OR IN CONNECTION WITH THE AVAILABILITY, USE OR PERFORMANCE OF ANY INFORMATION OR SERVICES COMMUNICATED ON THIS FACEBOOK PAGE.

Privacy

Muslimmarriagecoaching.com is serious about protecting your online privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may relate to you as a user of our website.

“You” or “Your” means you as a participant in or as a user of the Muslimmarriagecoaching.com website. “We” or “Our” or “Us” means Muslimmarriagecoaching.com. “Our site” means Muslimmarriagecoaching.com.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our site, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. This enables us to both fulfil and support the products you purchase.

When you browse our site, we also receive your computer’s internet protocol (IP) address automatically, so we can better improve the experience for all our users.

Email marketing: We use Mailchimp for our marketing services. With your permission, we may send you emails with content such as blog posts, YouTube videos, reports etc. and special events.

SECTION 2 – CONSENT

E-mail marketing: We will ask you directly for your expressed consent to e-mail you and provide you with an opportunity to withdraw your consent.

You may withdraw your consent at any time by clicking on an “unsubscribe” link which is offered at the bottom of every email we send.

You may also withdraw your consent anytime, by contacting us at info@muslimmarriagecoaching.com or by whatsapp text on 0044 785 99 54005.

We also collect information you share with us including, applications form for booking calls,  support tickets, emails, queries and testimonials.

The legal basis for us collecting the above data is that it is necessary for us to provide you the services under contract.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Also, if our site is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to sell and support our products and services.

IMPORTANT: We do not sell, rent or otherwise disclose your personal information to any third parties, including but not limited to advertisers, strategic partners or vendors. Again, we take your privacy very seriously.

SECTION 4 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as paypal and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5: What do we do with the information we collect?

Our booking forms collect information which will be discussed on our call. If you complete a form, but for whatever reason, the call does not take place, your form will be deleted in 28 days. If you complete a form and engage in coaching with us, your form and any information from our call which is relevant to your marriage will be retained for five years from the date of last contact with us. This is in the event you wish to refer back to any of the information given. Your information will not be shared with any third party, without your consent.

SECTION 6: Your date outside the EU

As Muslimmarriagecoaching.com is an international service, your data is transferred outside the EU. This transfer is in line with our privacy policy and is needed as our coaches are international. Any information you send us is received in the UK, USA and Jordan primarily, as our coaching team live and work from these countries. Our Muslimmarriagecoaching.com team have all had training in privacy, data protection and are all GDPR compliant.

RIGHTS TO YOUR DATA: You have a right to access the data we have collected on you. We will process your request without undue delay and at the latest within 1 month, unless, your request is complex or numerous in which case we may take up to 3 months, but we will inform you within 1 month if this is the case.

SECTION 7 – COOKIES

Muslimmarriagecoaching uses cookies to create a more customized experience for our users and customers. For example, we use a login cookie so members do not have to re-enter their username and password each time they return to our site. We also use tracking pixels (i.e. Google Analytics) to aid in measuring and tracking where our website traffic is coming from and to track the performance of our site. Finally, we use remarking pixels from Facebook and Google to aid in customized, targeted followup advertising.

Furthermore, if you have enabled the use of cookies on your web browser, then you consent to our use of cookies as described in this Privacy Policy & Notice.

SECTION 8 – AGE OF CONSENT

To use this site, you should be at least 18 years old.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon us posting it on our website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer, Dr.  Ayiesha Malik at drayiesha@muslimmarriagecoaching.com.

Please save a copy of these terms and conditions for your reference.